Refund Policy

Refund Policy

At Art of Jenna Louise, we strive to ensure the satisfaction of our customers. Understanding the importance of trust in our transactions, we've outlined our refund policy below:

Time Frame for Returns

Products must be returned within 7 days of receipt.

Condition for Return

Items must be in the same condition as when purchased and in original packaging.

Restocking Fee

A 30% restocking fee will be charged on all returns.

Shipping Costs

The customer is responsible for bearing the shipping costs of returns. Shipping costs are non-refundable.

Non-returnable Items

Custom and original artworks are not eligible for returns or refunds.

Initiating a Return

To initiate a return, please contact us via our website or Instagram.

Return Process

Upon receiving a return, we will inspect the item within 3-5 days. If approved, a refund will be processed to the original payment method.

Exchanges and Upgrades

We offer exchanges and upgrades to larger artworks.

For any further questions regarding our refund policy, please reach out to us through our contact channels.